Thank you for shopping with MoPres! We are committed to delivering your luxury footwear promptly and securely. Please review our shipping policy below.

Processing Time

Orders for in-stock items are typically processed within 1-3 business days (Monday - Friday, excluding holidays) after payment confirmation. Pre-order items are subject to the estimated shipping timeframe indicated on the product page.

Shipping Within South Africa

• Standard Shipping: We offer a flat-rate standard shipping fee of R150 for all orders within South Africa.
• Free Shipping: Enjoy complimentary standard shipping on all orders totaling R2000 or more.
• Delivery Timeframe: Standard delivery typically takes 2-5 business days after the order has been processed and shipped, depending on your location. Major centres usually receive deliveries faster than outlying areas.
• Courier Partners: We utilize reputable courier services to ensure reliable delivery. You will receive tracking information via email once your order ships.

International Shipping

Currently, MoPres only ships within South Africa. We are exploring options for international shipping in the future. Please check back later or contact us for updates.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and a link to the courier's tracking website. Please allow up to 24 hours for the tracking information to become active.

Shipping Address

Please ensure your shipping address is complete and accurate during checkout. MoPres is not responsible for orders shipped to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately. We cannot guarantee address changes can be made once an order is processed.

Failed Deliveries

Our courier partners will typically attempt delivery multiple times. If delivery fails after these attempts, the package may be returned to us. Re-shipment may incur additional shipping charges.

Questions?

If you have any questions regarding our shipping policy, please feel free to contact us.